Q: Does the logger suppress the recording if a lock is lost? A: It depends on GPS receiver. Logger process every signal send by it. When the lock is lost, but the GPS still send position data, the logger records it. If GPS suppress sending position, so do Tracklogger. GPS fixes with the valid flag not set are ignored.
Q: What is the total time required to download a full 4MB of tracklog? A: An average transfer speed of serial link (RS-232) is about 9-10KB/s and it takes about 8 minutes to download 4MB.
Q: Would it work with my GPS receiver? A: GPS Tracklogger works with most GPS receivers with NMEA interface (even with the older ones). Check the compatibility page.
Q: The downloaded track seems to be broken. What am I doing wrong? A: Such a problem may occur due to transmission errors. Try to lower transfer speed limit.
Q: Does GPS Tracklogger include GPS receiver? A: No - it's just an extension to the GPS receiver (OEM, mouse, handheld, fixed-mount, etc.). In other words, GPS receiver is necessary in order to take advantage from GPS Tracklogger.
Q: Does our product come with any warranty or guarantee? A: We guarantee that each and every logger we sold is in perfect working condition prior to shipment. Before shipment, each logger is tested to ensure it is fully operational. If you find that there is a problem with your product, please contact us. First we will try to solve the problem remotely via e-mail. If we fail, you will have to send the logger back to us an we will repair or exchange it.
For one year of time, the product comes with a warranty that it's free of defects in material and workmanship. This warranty does not cover any damage caused by negligence or product modifications. This warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication, or as a result of service to the product by anyone other than by us. This warranty does not cover any incompatibilities due to the user's computer, hardware, software or any other related system configuration to which the product interfaces.
However, if something happen to the logger by accident or due to misuse, it could be repaired on the cost of the purchaser.